The law provides you with some rights over your personal data. Your rights vary depending on the laws that apply to your situation, and the specific circumstances of the request. In most locations, you have the right to access and correct your personal data where it is inaccurate or has been processed in violation of this Privacy Policy. Goloot acknowledges the right of individuals to access and request rectification to their personal data. Upon request to
privacy@goloot.io, we will provide you with confirmation as to whether we are processing your personal data, and have the data communicated to you within a reasonable time. Your rights differ depending on where you are located in the world.
If you want to exercise one of these rights and the situation allows for such exercise, you can contact us at
privacy@goloot.io. We will try to help you with your request free of charge. However, we may request that you pay a reasonable fee if you request a transcript, or a reproduction or for us to send a copy of your personal data, if the law allows us to do so. If we need to charge a fee to process your application, we will contact you before addressing your request.
For security reasons and to avoid fraudulent requests, we may be required to ask that you provide a proof of identity with your request. We will not use such personal data for any other purposes.
We will respond to your request within thirty (30) days, unless agreed otherwise. If we need more time because of special circumstances, such as in the case of a complex request, we will notify you in writing of such delay as soon as possible. If your request is denied, we will notify you in writing, and provide you with detailed motives and information on how to contest our decision.
In addition, you may have the right to withdraw your consent to our processing of your personal data, to the extent that such processing is based on your consent. Please contact us to do so. However, note that some functionalities of our Services may be limited or disabled as a result of your consent withdrawal.
The Office of the Privacy Commissioner of Canada drafted this FAQ to help you access your personal data when it is held by a business. You can also contact the Office of the Privacy Commissioner of Canada’s Information Center:
Telephone
9:00 am to 4:00 pm EST
Toll-free: 1-800-282-1376
Mailing address
Office of the Privacy Commissioner
30 Victoria Street
Gatineau, Québec
K1A 1H3
If you have any issue with how we process your personal data, or how we responded to your request, please let us know. We will do our best to improve our processes to make certain that it does not happen again. We will also provide you with additional information about our practices if you would like us to do so.
If you want to exercise one of these rights and the situation allows for such exercise, you can contact us at
privacy@goloot.io. We will try to help you with your request free of charge. However, we may request that you pay a reasonable fee if you request a transcript, or a reproduction or for us to send a copy of your personal data, if the law allows us to do so. If we need to charge a fee to process your application, we will contact you before addressing your request.
For security reasons and to avoid fraudulent requests, we may be required to ask that you provide a proof of identity with your request. We will not use such personal data for any other purposes.
We will respond to your request within thirty (30) days, unless agreed otherwise. If your request is denied, we will notify you in writing, and provide you with detailed motives and information on how to contest our decision.
The Office of the Privacy Commissioner of Canada drafted this FAQ to help you access your personal data when it is held by a business. You can also contact the Office of the Privacy Commissioner of Canada’s Information Center:
Telephone
9:00 am to 4:00 pm EST
Toll-free: 1-800-282-1376
Mailing addressOffice of the Privacy Commissioner
30 Victoria Street
Gatineau, Québec
K1A 1H3
If you have any issue with how we process your personal data, or how we responded to your request, please let us know. We will do our best to improve our processes to make certain that it does not happen again. We will also provide you with additional information about our practices if you would like us to do so.
If you are still not satisfied, you can lodge a complaint to the Office of the Privacy Commissioner of Canada
using this online form, or to your local privacy regulators, or if you are in Quebec, you can lodge a complaint with the
Commission d’accès à l’information.